سياسة الاستبدال والإسترجاع

Return and Exchange Policy: 1- The consumer has the right to exchange and return the order before the order is sent to the factory, and if the order has been "being processed," it cannot be returned. 2- The consumer has the right to delay or replace the product if the product is out of stock and cannot be canceled. 3- Al Raghif Al Mutaamiz Bakery for bread is not responsible for any product that has not been stored according to the instructions shown on the product, which are: freezing the bread within 24 hours of receiving it fresh or immediately upon receiving it frozen. Return Policy: The consumer cannot return the product after receiving it unless a defect in the quality of the product appears, in which case they have the right to return and exchange it for another product. Cancellation Policy: The customer has the right to cancel the order and get a refund before the order status is changed to "being processed"; otherwise, we cannot refund the amount, which will be kept as credit for the customer to use in future orders. Complaint Policy: If there is any problem with the product, contact customer service to clarify the issue and attach photos proving the condition of the product. A product will be taken from the customer to be sent to the quality department for inspection. Based on the result, the customer will be compensated if there is a problem with the quality of the product; if not, the customer will not be compensated. You can contact at: 0535759680